Terms of Service

Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and BioBalance concerning your access to and use of our website and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the website.

Intellectual Property Rights

Unless otherwise indicated, the website and all content, features, and functionality are owned by BioBalance and are protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of our content without our express written permission.

User Representations

By using our website, you represent and warrant that:

• You have the legal capacity to comply with these Terms
• You are at least 18 years of age
• You will not access the website through automated or non-human means
• You will not use the website for any illegal or unauthorized purpose
• Your use of the website will not violate any applicable law or regulation

Products and Services

We make every effort to display our products and services as accurately as possible. However, we do not warrant that product descriptions, images, or other content is accurate, complete, reliable, current, or error-free.

All products are subject to availability. We reserve the right to discontinue any product at any time.

Orders and Pricing

We reserve the right to refuse any order placed through our website. We may, in our sole discretion, limit or cancel quantities purchased.

All prices are subject to change without notice. We reserve the right to correct any errors in pricing.

Payment must be received by us before orders are processed and shipped.

Returns and Refunds

Due to the nature of wellness and skincare products, we have specific return and refund policies:

• Products must be unopened and in original packaging for returns
• Returns must be requested within 14 days of receipt
• Refunds will be processed within 14 days of receiving returned items
• Shipping costs are non-refundable
• Customer is responsible for return shipping costs unless the product is defective

Please contact us before returning any products.

Prohibited Activities

You may not access or use the website for any purpose other than that for which we make it available. Prohibited activities include:

• Systematic retrieval of data to create a collection or database
• Unauthorized framing of or linking to the website
• Attempting to bypass any security features
• Engaging in automated use of the system
• Harassing, annoying, or harming any person
• Using information obtained from the website to harass or harm others
• Misrepresenting your identity or affiliation

Disclaimer of Warranties

Our products are dietary supplements and skincare products intended for general wellness purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

The website and services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the website or services.

We do not warrant that the website will be uninterrupted, secure, or error-free.

Limitation of Liability

To the fullest extent permitted by law, BioBalance shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website or services.

Our total liability shall not exceed the amount paid by you for the products or services in question.

Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

• Your use of the website
• Your violation of these Terms
• Your violation of any third-party rights

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Slovakia, without regard to its conflict of law provisions.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Slovakia.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the website after any changes constitutes acceptance of the new Terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

BioBalance
Hlavná 45, 040 01 Košice, Slovakia
Phone: +421 55 624 19 37
Email: [email protected]